Whether this bill will be useful to small business remains to be seen, but it is certainly a step in the right direction. However, as the “preferred alternative” by the insurance industry to real insurance claims handling reform, one has to assume that the industry will exert its pressure to keep the benefits of this change in the law restricted to consumers, who may remain unaware of the availability of recourse to the state’s complaint process.

K-12 budget meltdown, wine and beer: Oregon Legislature today | OregonLive.com:

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